Author: chris

  • Fear and Loathing in Strategy

    Fear and Loathing in Strategy

    Why the most common motivator for strategic decisions is the wrong one

  • Invideate

    Invideate

    The act of planting a graphic image in someone else’s mind without warning

  • What is a product specification?

    What is a product specification?

    No product specification survives first contact with the user

  • Great demos

    Great demos

    Giving a good demo is more than taking the audience through the features

  • Give it a (code)name

    Give it a (code)name

    The importance of naming new concepts and product ideas

  • There is a hole in my product

    There is a hole in my product

    Why uncertainty and indecision are natural in the new product development process

  • Limited only by your imagination

    Limited only by your imagination

    Why an apparently simple marketing phrase can completely fail to market your product.

  • Hippocratic Oath for Product Managers

    Hippocratic Oath for Product Managers

    If Harvard MBAs have started taking an oath to ‘serve the greater good’ isn’t it time that Product Managers jumped on the bandwagon?

  • The road to salvation for “Pants 2 You”

    The road to salvation for “Pants 2 You”

    How to change ‘Pants 2 You’ into a customer focussed organisation which is honest and open in its approach to improving the customer experience.

  • “Pants 2 You” is a poor customer message

    “Pants 2 You” is a poor customer message

    Why corporate culture and individual employee behaviour has to be compatible with understanding and empathising with your customers.