Author: chris

  • Fear and Loathing in Strategy

    Fear and Loathing in Strategy

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    Why the most common motivator for strategic decisions is the wrong one

  • Invideate

    Invideate

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    The act of planting a graphic image in someone else’s mind without warning

  • What is a product specification?

    What is a product specification?

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    No product specification survives first contact with the user

  • Great demos

    Great demos

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    Giving a good demo is more than taking the audience through the features

  • Give it a (code)name

    Give it a (code)name

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    The importance of naming new concepts and product ideas

  • There is a hole in my product

    There is a hole in my product

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    Why uncertainty and indecision are natural in the new product development process

  • Limited only by your imagination

    Limited only by your imagination

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    Why an apparently simple marketing phrase can completely fail to market your product.

  • Hippocratic Oath for Product Managers

    Hippocratic Oath for Product Managers

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    If Harvard MBAs have started taking an oath to ‘serve the greater good’ isn’t it time that Product Managers jumped on the bandwagon?

  • The road to salvation for “Pants 2 You”

    The road to salvation for “Pants 2 You”

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    How to change ‘Pants 2 You’ into a customer focussed organisation which is honest and open in its approach to improving the customer experience.

  • “Pants 2 You” is a poor customer message

    “Pants 2 You” is a poor customer message

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    Why corporate culture and individual employee behaviour has to be compatible with understanding and empathising with your customers.