Tag: users

  • Quality Product Time

    Quality Product Time

    Having decided to give up full-time work my successor and I decided that we should make a final trip together to visit key customers in the US. It was a great trip to NY and LA, visiting many of the major post-production, film and television production facilities. At one such…

  • User Time vs Compute Time

    User Time vs Compute Time

    We obsess about how long an operation takes in software rather than its impact on the user.

  • Adoption and e-books

    Adoption and e-books

    Adoption is a lot more tricky than we like to think

  • Hearing Customer Needs

    Hearing Customer Needs

    What Steve Jobs said and Henry Ford didn’t

  • Is the US Post industry dead?

    Is the US Post industry dead?

    A recent Wall Street Journal article rattles the US broadcast industry

  • Mega-features and Featurelets

    Mega-features and Featurelets

    Balancing strategic and tactical needs on the product roadmap

  • Hot keys and cold type

    Hot keys and cold type

    Do we assume an ability to enter text easily in our user experience design?

  • Hobby horse before the cart

    Hobby horse before the cart

    Market needs first, then product. Not the other way around.

  • Are you thinking what I’m thinking?

    Are you thinking what I’m thinking?

    Good story telling couples the listener and storyteller’s neural activity

  • Crossing a Stormy Chasm

    Crossing a Stormy Chasm

    Testing STORM with the wider market